ServiceNow Guide

Options

servicenow settings options

List of Attributes

Default CPE Version

CPE version used in the ProductCVEs, and Vulnerable Software.

Values:

  • 2.2
  • 2.3

2.2 is the default value used by Vulnerability Response


Create Missing Device

If enable:

  • Logical Vulnerabilities found in devices not in ServiceNow will be created.
  • Unique Key: name + os_name + serial_number


Create Missing Manufacturer

If enable:

  • "Create Missing Device" should be enabled
  • If the associated Manufacturer is new it will also be created.


Create Missing Model

If enable:

  • "Create Missing Device" & Create Missing Manufacturer" should be enabled
  • If Model are new they will also be created.

API Page Size

Number of results return by each sRTMS API call

Maximum = 1000


Create Missing NVD

If enable:

  • CVE missing in NVD table will be created automatically

Visible if Module=Security, All


Create Missing CPE

If enable:

  • CPE missing in Vulnerability Software table will be created automatically

Visible if Module=Security, All


Create Missing Software Discovery Model

If enable:

  • Missing Software Discovery Model will be created automatically

Visible if Module=Security, All


Create Missing Software Installation

if enable:

  • Missing Software Installation will be created automatically

Visible if Module=Security, All

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