ServiceNow Guide
Pre-Requisites
Pre-Requisites
ServiceNow Release: Istanbul or higher
ServiceNow Plugin: Vulnerability Response
sRTMS update set for ServiceNow
Plugin procedure
Plugin procedure
- Navigate to System Definition > Plugins.
- Right-click the plugin name "Vulnerability Response" on the list and select Activate/Upgrade.
Update Set procedure
Update Set procedure
- Elevate privileges to the security_admin role.
- Navigate to System Update Sets > Retrieved Update Sets.
- Click the link Import Update Set from XML.
- Click Choose File and select an XML file.
- Click Upload.
ServiceNow Role
ServiceNow Role
- Assign the role "x_85303_srtms.srtms_admin" to the ServiceNow fatstacks administrator.
Role Name
Role Name
x_85303_srtms.srtms_admin
Description
Description
fatstacks administrator role
ServiceNow API User
ServiceNow API User
- if ServiceNow CMDB is used as a discovery source. fatstacks will require a ServiceNow user with the following rules enabled.
Active: Yes
Active: Yes
Web service access only : Yes
Web service access only : Yes
Role(s): sam
Role(s): sam
The user only needs read-access to:
- cmdb_ci_computer
- cmdb_sam_sw_install
Support
Support
if you have questions or issues with the documentation, please contact us as support@fatstacks.tech