ServiceNow Guide

Vulnerability Response

This integration is populating the native tables of the Vulnerability Response Plugin.

Vulnerable Items

For each open vulnerability identified by sRTMS a new Vulnerable Item will be created in ServiceNow.

The vulnerability will be created with the following datapoints:

  • Configuration Item
  • Vulnerability (cve)
  • Vulnerable software (cpe)
  • Installation

If the vulnerability has previously been created in ServiceNow by a 3rd party scanner (e.g: Qualys, Rapid7, Tenable). sRTMS won't create a duplicate entry, however it will analyze the existing vulnerability, and if key items are missing (Vulnerable Software, Installation), sRTMS will update the Vulnerable Item with this information.

servicenow vulnerable items

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